In this project E&S was responsible for setup and installation of Oracle Enterprise Manager Grid Control in Ufone. OEM Grid control delivers centralized management functionality for the complete Oracle IT infrastructure, including systems running Oracle and non-Oracle technologies. With a broad set of administration, configuration management, provisioning, end-to-end monitoring, and security capabilities, Oracle Grid Control reduces the cost and complexity of managing grid computing environments. E&S was also held responsible for customization of different OEM reports for the IT management of Ufone. These capabilities allow Ufone to deliver superior performance for their systems and applications, while continually reducing management complexity and costs.

The Self care portal allow customer to View online billing history, Buy credit online, activate/deactivate services. Self care portal also set reminders for different customer events. It will sent you a reminder via SMS, users can view/edit reminders. It allows user to create an online address book with groups. The other features are :

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• Full CMS for Mobile content items like Wallpapers, Ringtones, Games, Applications
• Workflows for Mobile Content CMS that can involve external partners and internal quality control
• Self-care portal for subscribers of the Service Provider
• Content Delivery Server for Mobile content over SMS, MMS, including 2-way messaging capabilities
• Mobile Web and WAP rendering runtime engine for small-screen devices
• Integration services towards Telecom Operators Billing and Charging systems
• Integration services towards Telecom Operators CRM and DW systems

A Service Utilization Management service for Mobilink Wimax service. Mobilink Infinity Service, as of now is a utilization based service where the customer gets a package with a GB Utilization limits. At present Mobilink is offering 256Kbps, 512Kbps & 1Mbps throughputs with 5 GB and 15 GB caps.

This is a postpaid service where customer is being billed AFTER the utilization. To avoid non‐payment issues and reducing the exposure in terms of revenue Mobilink require to have Service Utilization Management mechanism available at the AAA & BRAS

Employees incentive & salary review application that was developed for Mobilink HR department to do all appraisals & letter generation using this application.

Property Management Application provides takes the user from the whole process from reservation, booking, installments and handover. The application also takes care of installments, due dates of installments and plenty. The application also equip with real-time graphs showing updated status to top management. Also the graphical representation of the information, quick search and complete reporting structure been the key features of the application

Service delivery platform deployed for Mobilink. This system allows UI based service setup of SMS-based notifications, alerts, etc.of Mobilink’s services, and is running successfully in Mobilink for past 4 years.

Integrated Communication System - an application that store content (Text, audio, videos) from different sources into a centralized database using customized CMS in order to display this information on large plasma screen in sequential or random order in multiple cities within Pakistan. The idea was to intently inform employees on latest news within company or run a general presentation or play a latest video covering the latest brand opening. This will be a very easy way to update employees about the latest developments within the organization rather to logon to website or read organization newsletters.